As a Reservist I am privileged to enjoy two careers: the USAR and the Commercial Sector. While in the Commercial Sector I’ve taken many paths, one of my mainstays has been information security (see. www.talglobal.com).
I’ve made many posts about cyber influence. I’d argue that we in the PSYOP Community need to be as conversant with Social Media as we are with our personal weapon.
Over the years I’ve found a number of good, reliable technical sources. One of them can be found at: http://blog.strom.com/wp/?p=4775. The author has been a long time journalist in the IT world. The March 27, 2014 Blog posting found at the end of the link is titled: “Faking internet comments and reviews”. Clearly is this a very relevant topic for the PSYOP community.
The Blogger’s piece is on product reviews and other similar topics. He talks about how organizations use fake reviews to inflate their own reputation or deflate their competition. As a reviewer for Trip Advisor, I’m compelled to sign a statement indicating that the review is my own personal experience. Of course in the PSYOP world that’s not the case.